All cancellations must be advised in writing or e-mail.
The Club will retain a minimum of $50 of any cancellation, and additional monies will be retained as follows:
- Between 31 to 60 days prior to arrival date - 25% of the total cost
- Between 15 to 30 days prior to arrival date - 50% of the total cost
- Within 14 days prior to arrival date - 100% of the total cost
Arlberg Ski Club Limited will not be liable for any costs incurred, loss of payments made or any other fees, charges or the like incurred due to cancellations, including those resulting from unforeseen circumstances, medical conditions or changes to travel plans.
If the lodge is fully booked during the time of the cancelled booking subsequent to the cancellation, members can request that the Board credit 50% of the retained monies to their accommodation for the following year. The application of this policy in exceptional circumstances will be at the discretion of the board.
COVID-19 UPDATE - If a goverment direction forces a member or guest not to be able to attend the lodge, the booking will be refunded in full.
Arlberg recommends you take out appropriate travel insurance when booking your stay at the lodge.