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Arlberg Booking Options

  • All bookings are made using the ONLINE BOOKING FORM on this website.
  • If you have difficulty with the automated booking system you may contact Penny Gerdes, the Booking Officer by email on info@arlbergskiclub.org.au or phone 1800 449 141.

Payment

  • We accept: Visa, MasterCard, Cheque, Electronic Funds Transfer (EFT) or over the counter deposit at a Westpac branch.
  • Credit Card transactions incur a 1.5% surcharge.
  • On this online booking site we accept Visa and Mastercard.
  • Directions for EFT:
    • Account name: Arlberg Ski Club Ltd 
    • Bank: Westpac
    • BSB: 032053
    • Account: 471697
    • Be sure to include the Booking ID you are issued with in the transaction description details.
  • Cheques
    • Make payable to: Arlberg Ski Club Limited.
    • When paying by cheque write the booking ID you are issued with on the back of the cheque for identification.
    • Send cheques to:
    • The Booking Officer, Arlberg Ski Club, PO Box 6093  FRENCHS FOREST  NSW  2086

Late Payment

  • Arlberg Ski Club reserves the right to relet space if the full balance of your accomodation is not paid at least 30 days prior to your scheduled arrival.

Young People

  • Child and Infant rates are based on their age as at the first day of the ski season.
  • Infants aged 2 years and under are free provided they are sharing a room. Hire cots can be requested in the booking process.

Arlberg Members Priority Booking Period 

  • Booking requests OPEN 1 December 2016 and CLOSE on 8 January 2017
  • Bookings for non-members may be taken prior to 23 January and while every effort will be made to accommodate non-members and member's guests (including member's family not sharing the member's room), Debenture Holders and Ordinary Members must take priority during this period
  • General bookings for the public open 23 January 2017
  • No booking confirmation is possible before 16 January. No bookings will be confirmed without 50% deposit payment. Bookings will be suspended after 7 days and cancelled after 14 days if payment is not received.
  • The club gives preference to 7 day bookings. 7 day bookings are Sunday to Sunday. 5 day bookings are Sunday to Friday and 2 day bookings are Friday to Sunday. Requests for 9 day booking may be reduced to 7 days if there is insufficient space to accommodate members bookings.
  • All online booking requests during the Members Priority Booking Period are not on a first come first served basis. All bookings made up until the close of the period have the same priority and will be collated by our booking officer to determine whether any ballots need to take place. This is why during that period the online system will allow members to book a room even though another member may have already made a booking request for the same room.

2017 Winter Season Dates

  • LOW SEASON NIGHTS - 23 June to 1 July and 3-16 September
  • SHOULDER SEASON NIGHTS - 2 - 22 July and 20 August to 2 September
  • PEAK SEASON NIGHTS - 23 July to 19 August

Booking Amendments

  • Once a deposit has been received, all changes to the original booking will attract a $50 amendment fee per change.This covers the cost of administering the amendments. Amendments include name changes, removal, addition of a party within a booking. 
  • A change of date is considered a cancellation and may attract cancellation fees.

Cancellations

  • All cancellations must be advised in writing, preferably by e-mail. The Club will retain a minimum of $50 of any cancellation, and additional monies will be retained as follows:
    • Between 31 to 60 days prior to arrival date - 25% of the total cost
    • Between 15 to 30 days prior to arrival date - 50% of the total cost
    • Within 14 days prior to arrival date - 100% of the total cost
  • Arlberg Ski Club Limited will not be liable for any costs incurred, loss of payments made or any other fees, charges or the like incurred due to cancellations, including those resulting from unforeseen circumstances, medical conditions or changes to travel plans. 
  • If the lodge is fully booked during the time of the cancelled booking subsequent to the cancellation, members can request that the Board credit 50% of the retained monies to their accommodation for the following year. The application of this policy in exceptional circumstances will be at the discretion of the board. Arlberg recommends you take out appropriate travel insurance when booking your winter holiday.

 

Arlberg is owned and operated by Arlberg Ski Club Limited.

ALL PERSONS ENTER THE LODGE AT THEIR OWN RISK, AND ARLBERG SKI CLUB LTD ACCEPTS NO RESPONSIBILITY FOR PERSONAL INJURY, LOSS OR THEFT OF PROPERTY.

 

Penny Gerdes

Arlberg Ski Club Booking Officer
Ph 1800 449 141

info@arlbergskiclub.org.au